Privacy Policy
Privacy Policy
JAB Design Pte Ltd (“JAB Design”, “we”, “our” or “us”) respects your privacy and is committed to handling personal data responsibly and in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
This Privacy Policy explains how we collect, use, disclose, protect, retain and otherwise manage personal data obtained through https://jab.sg (the “Site”), our enquiries, communications and services.
By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.
Website Security and Scammer Alert
JAB Design has identified multiple fraudulent websites, lookalike domain names, online profiles and communications that have copied or imitated our company name, branding, website content and business identity in attempts to mislead members of the public.
Our official website is https://jab.sg, and official company email addresses use the @jab.sg domain.
Exercise caution if a website, advertisement, social media profile, message or email claims to represent JAB Design but uses another domain, suspicious contact details or requests that appear unusual. Do not provide personal data, identification documents, passwords, payment details or other sensitive information unless you have verified the source.
For guidance on identifying and reporting suspected impersonation, please visit our Scammer Alert page.
Personal Data We May Collect
We may collect personal data when you voluntarily provide it to us, including when you:
- submit an enquiry or contact form;
- communicate with us by email, telephone, messaging platform or social media;
- subscribe to a newsletter or other communication;
- respond to a survey or participate in a promotion;
- apply for a position or submit a portfolio, résumé or supporting materials;
- engage us for services or participate in a project; or
- otherwise interact with the Site or our business.
Depending on the circumstances, this information may include your name, organisation, job title, email address, telephone number, mailing address, project details, correspondence, employment information and any other information you choose to provide.
You may browse most areas of the Site without identifying yourself. However, choosing not to provide certain information may limit our ability to respond to an enquiry, provide a requested service or process an application.
Information Collected Automatically
When you access the Site, certain technical and usage information may be collected automatically. This may include:
- internet protocol (IP) address;
- browser type and version;
- device type and operating system;
- referring and exit pages;
- pages viewed and time spent on the Site;
- approximate location derived from technical information; and
- other diagnostic, performance and usage data.
This information may be collected through server logs, cookies and similar technologies and may be used to maintain security, understand Site usage and improve performance.
Cookies and Similar Technologies
The Site may use cookies and similar technologies to support essential functions, remember preferences, measure performance, understand how visitors interact with the Site and, where applicable, support advertising or remarketing.
Cookies used on the Site may include:
- Strictly Necessary Cookies — required for security, core functionality, session management or other essential operations.
- Analytics and Performance Cookies — used to understand Site traffic, usage patterns and performance, including through services such as Google Analytics.
- Advertising and Remarketing Cookies — used, where applicable, to measure campaign effectiveness and present more relevant advertising, including through services such as Google Ads.
Where cookies or similar technologies collect personal data, we handle that information in accordance with the PDPA. Where required, consent may be sought through available cookie controls or reflected through relevant browser or device settings.
You may configure your browser to block, restrict or delete cookies. Doing so may affect the availability or performance of certain Site features.
How We Use Personal Data
We may collect, use or disclose personal data for purposes including:
- responding to enquiries, requests and communications;
- providing, administering and improving our services;
- preparing proposals, quotations, contracts and project documentation;
- managing client, supplier, partner and professional relationships;
- processing job applications and recruitment-related submissions;
- sending newsletters, updates or information you have requested or agreed to receive;
- conducting surveys, promotions or other Site activities;
- analysing Site usage and improving content, usability and performance;
- measuring advertising and campaign effectiveness;
- maintaining the security and integrity of the Site and our systems;
- detecting, preventing and responding to fraud, impersonation, misuse, cyber threats or unlawful activity;
- complying with legal, regulatory, accounting or reporting obligations; and
- any other purpose reasonably related to the circumstances in which the information was provided.
Artificial Intelligence (AI)
JAB Design may use artificial intelligence (“AI”) tools to assist with research, drafting, proofreading, transcription, ideation and certain administrative tasks while providing our services. All AI-assisted outputs are reviewed by our team before use and do not replace professional judgement.
Unless expressly disclosed and authorised, personal information submitted to JAB Design is not used by JAB Design to develop or train generative AI models. Personal information is used only for the purposes for which it was collected, or for related purposes that a reasonable person would consider appropriate.
Where third-party AI services are used to support our work, JAB Design will take reasonable steps to select services that meet appropriate standards of privacy, confidentiality and compliance with applicable data protection requirements.
JAB Design remains accountable for the services we provide, regardless of whether AI-assisted tools are used as part of our internal workflow.
Consent and Withdrawal of Consent
Where consent is required, we will notify you of the relevant purposes for collecting, using or disclosing your personal data.
You may withdraw consent for the continued collection, use or disclosure of your personal data by contacting us at dpo@jab.sg. We will inform you of the likely consequences of withdrawal and process the request within a reasonable period, subject to any legal or contractual restrictions.
Withdrawal of consent does not affect our right to retain, use or disclose personal data where permitted or required by law.
Marketing Communications
Where you have subscribed or otherwise agreed to receive updates, we may use your contact details to send relevant company news, service information or other communications.
You may unsubscribe at any time by using the unsubscribe instructions included in the communication or by contacting us.
Where applicable, marketing messages sent to Singapore telephone numbers will be handled in accordance with the Do Not Call provisions of the PDPA and other applicable requirements.
Sharing and Disclosure of Personal Data
We do not sell or rent personal data.
We may disclose personal data where reasonably necessary to:
- service providers supporting website hosting, email, analytics, advertising, cloud storage, information technology, security, communications or business operations;
- professional advisers, insurers, auditors or consultants;
- clients, suppliers, partners or contractors where required for a project or service;
- government authorities, regulators, law-enforcement agencies or other parties where required or permitted by law;
- protect the rights, property, security or legitimate interests of JAB Design, our clients, users or the public; or
- investigate or respond to suspected fraud, impersonation, cyber incidents or misuse of our identity and content.
Third parties engaged to process personal data on our behalf are expected to use it only for the relevant purpose and to apply appropriate safeguards.
Transfer of Personal Data Outside Singapore
Some service providers or technology platforms we use may store or process information outside Singapore.
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that it receives a standard of protection comparable to that required under the PDPA, as applicable.
Protection of Personal Data
We adopt reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss, disposal or similar risks.
However, no method of transmission over the internet or method of electronic storage is completely secure. You should also take appropriate precautions when sharing information online and when responding to communications that claim to represent JAB Design.
Data Breaches
If a personal data breach occurs, we will assess the incident and take reasonable steps to contain, investigate and remediate it.
Where required under the PDPA, we will notify the Personal Data Protection Commission and affected individuals within the applicable timeframes.
Accuracy and Correction
We take reasonable steps to ensure that personal data in our possession or control is accurate and complete where it is likely to be used to make a decision affecting you or disclosed to another organisation.
You may request correction of personal data held by us by contacting dpo@jab.sg.
Access to Personal Data
Subject to applicable exceptions under the PDPA, you may request access to personal data that we hold about you and information about how it has been used or disclosed within the relevant period.
We may require sufficient information to verify your identity and process the request. A reasonable fee may be charged where permitted, and we will inform you in advance if this applies.
Retention of Personal Data
We retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected or to meet legal, regulatory, contractual, accounting, security or legitimate business requirements.
When personal data is no longer required, we will take reasonable steps to dispose of it securely or anonymise it so that it can no longer be associated with an identifiable individual.
Third-Party Websites and Services
The Site may contain links to websites, platforms or services operated by third parties. We do not control and are not responsible for their content, security or privacy practices.
Your use of a third-party website or service is subject to its own terms and privacy policy. We encourage you to review those policies before providing personal data.
Children’s Personal Data
The Site is not directed specifically at children. We do not knowingly seek to collect personal data from children without appropriate authorisation or a legitimate purpose.
If you believe that a child has provided personal data to us inappropriately, please contact us so that we can review the matter.
Changes to This Privacy Policy
JAB Design may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services or legal and regulatory requirements.
The revised version will be published on this page with an updated revision date. We encourage you to review this page periodically.
Your Acceptance of This Privacy Policy
By continuing to use the Site after an updated Privacy Policy has been published, you acknowledge the revised policy.
If you do not agree with this Privacy Policy, please discontinue use of the Site and do not submit personal data through it.
Contacting Us
If you have questions, requests or concerns regarding this Privacy Policy or the way we handle personal data, please contact:
Data Protection Officer
JAB Design Pte Ltd
Website: https://jab.sg
Email: dpo@jab.sg
This Privacy Policy was last updated on 11 July 2026.
